Maintenance workflows, powered by people + AI

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We helped AirTran save $68M annually

The industry average was 10.2 technicians/plane. AirTran got it done with 2.6.

Improve team efficiency

Clear defects like magic. Easily link stations together, like automatically notifying a downline station when an issue is headed their way.

Work in real time

Operational decisions are made in minutes. Stay ahead of the OOC with a platform designed to keep all of maintenance and engineering connected via SMS, email, and more.

Connect the dots

It's hard to manually keep track of trends during the crisis of the day. SynapseMX uses machine learning to identify things that matter and notify the people who need to know.

CASE STUDY

Low-Cost Airline

A low-cost carrier based in Atlanta, GA, AirTran operated nearly 700 daily flights to 69 destinations using 140 aircraft. Primary maintenance facilities were in Atlanta (ATL) and Orlando (MCO) with 7 additional line maintenance locations.

PROBLEM

AirTran's growth meant additional maintenance was required, but capacity was limited at maintenance bases.

CHALLENGES

Leadership wanted to maintain a lean workforce and was interested in using automation to optimize.

GOAL

Reduce departure delays, add maintenance done between flights, and eliminate wasted/rework visits.

RESULT

Improved coordination between Line Maintenance Maintenance Control, and Maintenance Planning. Successfully grew airline while limiting expensive technician hires.

Becoming the "digital you"

1

Convert your procedures

Take a look at what you do today and figure out what you need to keep. Remember, the old way may have lots of workarounds hidden in it. Get input from your people to make sure the procedures are current. 

2

Get devices for your people

You'll need to figure out what kind of device is right for the work and who on your team needs them. Once you have them set up and handed out, double check that people have the access they need. 

3

Train and go live

Generally, it's best to roll out "the new way" as a workgroup - for instance, all of the technicians at a branch. Once they're trained, remove the paper processes to ensure the team is in sync.

The benefits of a SynapseMX-enhanced airline

A summary of the key benefits:

  • Station workflows are standardized.
  • Measuring performance and productivity becomes easy.
  • Maintenance & Engineering constantly improves as bottlenecks are easier to pinpoint.
  • Time to resolve discrepancies drop.
  • Maintenance execution costs drop.
  • Daily chaos becomes easily managed, so the company can tackle anything.